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Support

Leash Trainer

Explore the resources below to learn more about your DogWatch product. If the answer to your question is not here, please Contact Us for more information.

Frequently Asked Questions


  • What is the purpose of the SideWalker?

  • How does the SideWalker work?

  • How do I fit the SideWalker to my dog?

  • How long does the battery charge last?

  • How long does the re-chargeable battery last and is it replaceable?

  • Do I need to take the SideWalker off the dog when not in use?

  • How do I pick the setting that is best for my dog?

  • How long will it take for my dog to stop pulling (or to respond when I pull)?

  • How do I know the SideWalker is working?

  • How do I test the SideWalker?

  • How big does my dog need to be to use the SideWalker?

  • How old does my dog need to be to use the SideWalker?

  • Is the stimulation going to hurt my dog?

  • Is the SideWalker waterproof?

  • Is there a warranty on the SideWalker?

  • Are there health restrictions?

  • Which contact posts should I use?

  • Will weather affect how the SideWalker works? (Cold, hot etc.)

Can’t find what you need? Give us a call!

Our experienced, friendly staff is here to answer any questions you might have about your DogWatch product. Give us a call or send us an email to request more information or to set up an appointment.